Frequently asked questions about Hotel Servigroup Montíboli

When you book directly through our website, you can enjoy exclusive benefits such as payment on arrival, complimentary minibar, free cancellation up to 24 hours before arrival, the best price guaranteed with no unexpected extra charges, 24-hour personalised service, free Spa access throughout your stay for bookings of a minimum of two nights, and many more advantages.

Our Club Montíboli is our new loyalty club, designed to help you travel more easily, enjoy exclusive discounts and manage your bookings effortlessly. Speed up your reservations, access your booking history and be the first to hear about our latest news, as well as receive the best personalised offers directly in your inbox.

The best price is always available when booking through our official website, www.montiboli.com. We guarantee the lowest price, along with many additional benefits for booking directly with us.

Yes, it is completely safe. Your credit card details are requested solely as a booking guarantee. We will not charge the reservation amount until your arrival at the hotel, and you may settle the payment using any payment method accepted by the hotel.

All special requests noted in your reservation are taken into consideration; however, they are subject to availability and therefore cannot be guaranteed.

You must present your booking confirmation at check-in (it is sufficient to show it on a digital device). If this document is not presented, the booking conditions cannot be guaranteed. If, upon arrival, your reservation is not found in our system and you do not have proof of booking, access to the hotel will not be permitted.

In addition, in compliance with Article 4 of Spanish Royal Decree 933/2021 of 26 October, in conjunction with Article 25 of Spanish Organic Law 4/2016 of 30 March, the hotel is legally required to request valid identification from all guests aged 14 and over. Accepted documents include national ID card, passport or driving licence for Spanish guests, and NIE or passport for international guests. For guests aged between 14 and 18, this responsibility lies with the accompanying adult.

Check-in:

On the day of arrival, once you have registered at reception, you may access the hotel facilities. Your room will be made available as soon as possible and you will never be asked to wait beyond 4:00 pm, always in accordance with the regulations set by the Valencian Community.

Check-out:

On the day of departure, rooms must be vacated (including luggage and personal belongings) by 12:00 noon in all cases.

Yes, the hotel offers covered garage spaces as well as outdoor parking spaces. To reserve a parking space, please contact the hotel directly.

Yes, the hotel features the Emperador Restaurant, Alhambra Terrace and La Proa Bar. We also offer options for guests with coeliac disease and other food intolerances. Find out more about our dining options here.

The Servigroup Montíboli hotel is located on top of a cliff in Villajoyosa, surrounded by a privileged setting of sea, beaches, gardens and rolling hills.

Nearby, you will find beaches and coves such as La Caleta, Esparrelló and Bol Nou, among others.

There are also many sightseeing options in Villajoyosa itself, as well as nearby destinations such as Benidorm, Altea and the surrounding area.

To learn more about the hotel’s surroundings, click here.

The hotel offers excellent facilities set in an exceptional location. Among the hotel’s most notable services are:

• Gourmet restaurants with sea views
• Chill-out terrace
• Poolside bar
• Spa & Wellness Centre
• Event and meeting rooms
• Wedding celebrations

More information about our facilities is available here.

Yes, Hotel Servigroup Montíboli features a Spa & Wellness Centre, allowing you to relax and unwind during your stay. Discover all the details of our spa here.